OUR CLIENT SERVICES
OUR CLIENT SERVICES ARE ONE WAY WE SERVE COMMUNITIES.
We understand that our client-facing services are one way that we can serve community and Earth: by supporting our clients through our services, we are improving their capacity to create better spaces and work outputs that honour people, kin, and environment in the past, present, and future.
OUR CLIENT SERVICES
TAKE A LOOK AT THE KINDS OF SERVICES WE OFFER CLIENTS.
WORKING WITH US
HERE'S OUR CLIENT SERVICE INTAKE THAT CENTRES RELATIONSHIPS.
You can find the details of our process, like our organizational Shared Expectations or what co-desining looks like in practice, in your relevant Services Package. Find them on the Services Pages.
Are you seeking support in a more complex set of services? We regularly complete organizational-wide contracts, where a client has hired us for research and consulting, training, and speaking services over a longer period of time. Upon request, we can offer samples of how we manage and coordinate larger contracts; send an email to firstname.lastname@example.org.
WE MAKE EVERY EFFORT TO ENSURE ACCESSIBILITY.
Psychology-Informed Online Engagement
We use a psychology-informed approach to online engagement that recognizes the impacts that video conferencing has on personal well-being. This awareness means we have a responsibility to demonstrate kindness and consideration in how we develop and deliver our online services.
Child- and Elder Friendly Spaces
We work with clients to ensure that caregivers and their loved ones have the supports they need to engage in our services. In alignment with Elder teachings that we've received, we always hold spaces where children are welcome, and that honour the roles of Elders and older people.
We can offer our research services in both French and English, in both delivery and learning materials. We can work with freelance ASL translators/interpreters to make in-person (physical or remote) service delivery accessible. Typically two-weeks notice is required to confirm estimate costs.
Adapted Learning Materials
We can create adapted learning materials for participants or clients that require large, plain text; text-to-speech translation compatibility; or colour-blind friendly graphics. We will require at least one-week notice to accommodate for this.
Our pricing structure for the services we offer are according to the client; we offer Private, Public, and Non-Profit & Youth pricing. Our tiered pricing structure is made flexible through our co-design process, which allows us to be responsive and financially accessible to restrictive budgets.
WE'VE TAKEN A FEW MOMENTS TO EXPLAIN HOW WE 'DO BUSINESS'.
We're intentional about our language, and we also recognize that language and concepts can be interpreted differently. These videos provide some visions of the language we use and why we use it.